Client Training and Checklist

Created by Lori A, Modified on Fri, 16 Jan at 11:58 AM by Lori A

Below is your Implementation Checklist


Project Setup and Integration:

  • The blueprint was reviewed and signed. (1 Week estimate)
  • Implementation requirements are provided to the customer to give to the partner/IT company
  • Provide SAP access information. (From Customer/Partner/IT to FocusPoint) (1 Week estimate)


Self-Training and Customer Steps for setting up site:

  • Review Step-By-Step Guide and videos
  • Set up Categories and Export to SAP
  • Add Email address and Test
  • Review and update Topic Pages
  • Review and update Message Templates
  • Provide Favicon (small image before URL)


Training, Design and Data:

Once implementation is completed, training sessions will be set up (3 Sessions)

  • Review Training before FP Item Config Training Session 
  • Complete FP Item Config Training (Logged in to Test SAP with access to Item and BP Master)
  • Review training in Step 1 and Step 2 before Admin/Design Training
  • Complete FocusPoint Admin training and Design session
  • Add Banners and/or JCarousel (If needed)
  • Review DTW Training online
  • Complete DTW training Session(Logged into Test SAP and have the below files downloaded and open)
  • During SAP Training-Web, enable 2-3 Items and Business Partners
  • Complete Item/Categories DTWs
  • Complete Business Partner/Contacts DTWs
  • Load DTWs in TEST
  • Add Credentials for Payments/Shipping/Tax (If needed)
  • Add Images to SFTP (If stored Externally)
  • Load Images Template (If stored externally)


User Acceptance Testing:

User Acceptance Testing Complete 

  • Product Search
  • Product Pricing
  • Product Display-Description/Attributes
  • Inventory Display
  • Images
  • Catalog Pages
  • Footer Links
  • Mega Menu (top bar) links
  • Placing an order -Cart/shipping/payment/Outbound/In SAP/Inbound/Sales Orders
  • Sales Addresses, Taxes, Totals, Shipping, and Payments -Verify all
  • Message Templates
  • Order Portal
  • My Orders
  • Any additional Workflows


Go Live Steps:

  • Go Live Checklist Session
  • Provide a New URL (so we can set bindings to it)
  • Provide access to the Production SAP environment.
  • Setup Business Partners in SAP (Run DTW in Production)
  • Reconcile Items in FocusPoint and SAP (Run DTW in Production)
  • User Acceptance Testing in Production
  • Set all Payments/Shipping/Tax credentials to live accounts.
  • Change Domain with provider (notify DM before and after this step)
  • Send Bulk Welcome Message

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